Return Policy
We accept returns if we are notified within 5 days after receipt of the items. Items must be returned in the same condition in original packing materials. Refunds* are provided once we receive the items back (less our shipping & packing costs). Return shipping and insurance costs are borne by the purchaser by track-able method only.
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In the rare case something is damaged in transit, please contact us immediately, keep all packing materials, take pictures of the damaged item and box. These are required for us to make a claim. We will give further instructions upon notification.
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Contact us at:
Tel: 646-322-2833 (M-F 10 am - 5 pm)
Return Address:
Rogallery
47-15 36 Street
Long Island City, NY 11101
* Refunds are provided for all artworks once we receive the items back returned in the same condition in original packing materials (less our shipping and packing costs and if the artwork was custom framed, less the cost of the custom frame.)
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January 2024
Purchases billed:
Déjà Vu Fine Art LLC, Nevada
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Fulfillment and Shipping:
Rogallery.com, New York
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